Refunds
Last updated 12 November 2026
If Drip isn’t right for you, you get your money back. Ask within 14 days of buying. No questions asked.
How to ask
Reply to the receipt email from Dodo Payments, or write to us from the email address you bought with. You don’t need to say why.
What happens next
We ask Dodo Payments, our merchant of record, to refund the full amount, tax included, to the card or account you paid with. How long it takes to show depends on your bank. Your licence key is switched off once the refund goes through, and Drip then works as it does after the trial.
After 14 days
A purchase can’t be refunded after 14 days, unless the law where you live says otherwise.
Try it before you buy
The 7-day free trial has every job, with no account and no card, so you can be sure first.
Something not working?
Write to us first if you like. It may be something we can fix, and Help covers the common snags.